Hillsboro Auto Repair

5

Skilled and knowledgeable mechanics. Personable and helpful service writers. Clean shop. Backup their work. Our family has been using Clay's for all of our vehicle service for a decade or more. We have never been disappointed in the quality of their work and entrust our vehicles to their care.

5

We appreciate the service you provide to keep our vehicles on the road and in good condition.

5

They were amazing. They let me in a little early without calling ahead. They provided me a shuttle to work and I wasn't even late despite my car breaking down. They didn't charge me for a light bulb change since they already had parts out of the way due to another work item on my car. They don't plan on charging me if the original issue comes up again. Very kind at the front desk and clear explanations throughout. I would recommend them to everyone!

5

Professionally friendly, reassuring and honest. Twice now we have taken our old Lexus in for major repairs and the people at Clay's have been terrific. The estimates were thorough and well explained. We were able to use a loaner car with no hassles both times because a long weekend was involved. The work was completed as promised and the car returned looking happy having been washed too. We really feel that Clay's is a true neighborhood auto service that will treat us respectfully and honestly.

5

We found Clay's a few years ago. At this time we would not take our car's anywhere else. I really like how Clay's communicates changes, does not overcharge you for useless work, and is fair with their prices. They also have a great service to transport you home or to work so you can drop your car off for work and work all day. This is huge for a working family, and we appreciate all Clay's does to help make car appointments so easy and painless.

5

So nice and understanding. The shuttle service was also a plus.

5

5 stars all the way!!!!!! My husbands SUV broke down on a Friday only hours before he needed to pull our trailer over to eastern Oregon for a 2 week job. Clay's was able to get the SUV in and fixed all before the weekend. I cant say thank you enough for turning a rough day around. My husband was able to leave on Sunday and said the drive was smooth and he knew the SUV was in tip top shape. Thank you for everything!

2

Knew the wheel bearing needed to be replaced. Was quoted $350 to replace it. Got a call back the next day saying that they had inspected everything (why?) and had already surpassed the $350 number with just disassembly and inspection, and wanted another $170 to actually replace the bearing. BTW, disassembly was removing 5 lug nuts, 2 17mm bolts, and an axle nut, which takes me less than 5 minutes. I guess this is typical of most repair shops, but I will not use Clay's again.

4

No complaints, service was well done....BUT, I was told I would receive a quote on my tires ( it's on a 2007 Nissan 350z, whereby the front 2 tires are of a different size than the back 2 tires )...and I haven't received it as of yet.

5

The owners, Clay & Beth, along with their staff are nothing short of outstanding. Always professional, they provide the best service at competitive rates. When a vehicle problem is discovered, they're open to discussing if it likely poses an immediate, intermediate, or long-term concern. Arming the customer to make an educated and informed decision. Glenn Healey