Purchased a local car from a friend to drive cross country back to my home in the mid-West. After reading many reviews, Clay's stood out as the place to have it inspected and repaired. Upon arrival the shop was clean, employees acted in a respectful and professional manner. Patrick worked with me, working the quote, which issues needed to be addressed and which could wait, shuttled me to/from my friends house, managed servicing and post service questions - I felt that I mattered as did performing excellent workmanship. I leave Portland feeling confident in my new car and recommending others.